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Privacy Policy

Privacy Policy for SYNTHAINA AI P.C.

Last Updated: December 2025

1. Introduction
Welcome to synthaina.ai which is owned by SYNTHAINA AI P.C. (“SYNTHAINA”). This particular notice describes SYNTHAINA’s privacy policy related to the services provided.
SYNTHAINA complies with the General Data Protection Regulation (“GDPR”) that entered into force on 25 May 2018. Focusing on data privacy, GDPR is the EU legal framework for the protection of personal data.
We are confident that our existing practices provide a strong foundation upon which we build our GDPR compliance activities. SYNTHAINA respects and values your privacy. This policy is intended to give you confidence in the privacy and security of any personal information that is entrusted to SYNTHAINA.
You are informed that by using or visiting the Website, you acknowledge and accept this Privacy Policy. This Privacy Policy is applicable to all users and visitors. This Privacy Policy governs your use of the Website.

2. Who we are
The Website is operated by SYNTHAINA AI P.C., which is based in Greece. This Privacy Policy applies solely to this Website or any sub-domain or Services owned by SYNTHAINA, and not to other websites of other providers linked to this Website, which are not owned by SYNTHAINA.

3. Definitions

  • GDPR: The General Data Protection Regulation (2016/679). It is directly applicable at the national level and harmonizes data protection laws across the EU.

  • Personal Data: Any information relating to an identified or identifiable natural person (‘Data Subject’); such as a name, an email, location data, or an online identifier.

  • Data Controller: The entity which determines the purposes and means of the processing of personal data (in this case, SYNTHAINA AI P.C.).

  • Data Processor: An entity which processes personal data on behalf of the controller (e.g., our hosting provider, Wix.com).

  • Processing: Any operation performed on personal data, such as collection, recording, storage, use, or erasure.

  • Transfer: To disclose or otherwise make Personal Data available to a third party.
     

4. Types of personal data collected by the Website
When you use the Website, SYNTHAINA may ask for and collect personal information about you. This information includes:

  • Name

  • Surname

  • Email Address

  • Any text/messages provided in the "Contact Us" fields.

All the aforementioned information you submit through your registration process (Newsletter) or at any other phase within the Website (Contact Form) is given by you voluntarily and with your consent.

5. How we use your personal data (Log Files)
From the first time of visiting the Website, specific information will be stored anonymized in a protocol filesystem. This information includes: Operating system (Linux, Windows, Mac OS etc.), browser type (Chrome, Safari etc.), date and time of accessing the website, and IP address. This information is stored for logging/auditing purposes, the extraction of statistics regarding the performance of our service, and to improve its user interface and security.

6. Why we use and collect your personal data
SYNTHAINA uses and collects your personal data in order to:

  • Provide its requested services (e.g., send you the Newsletter you subscribed to).

  • Process and respond to user feedback and inquiries (via the Contact Form).

  • For administration and improvement of the services and the Website.

  • To inform the users about new features, events, and services with user consent.

  • For fraud prevention and, where necessary, to safeguard legitimate interests of SYNTHAINA.

  • To enforce the Terms of Use.
     

7. Legal basis for Processing
Any personal information transmitted to the Website is used solely for the stated purposes. The data will not be used for any other purpose without the express consent provided. However, SYNTHAINA may disclose personal information if it is required by law. We process your Personal Data based on:

  • Consent: When you explicitly subscribe to our newsletter or tick the "I agree" box on our contact form.

  • Legitimate Interest: To ensure the security of our website (e.g., logs processed by Wix).

  • Legal Obligation: To comply with Greek tax or legal regulations.
     

8. Who we share your data with
User personal information will be transferred to service providers (sub-processors) contracted with SYNTHAINA to perform their contractual obligations.

  • Hosting Provider: Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall.

  • Legal Requirements: We shall disclose Personal data in any case required by law, including law enforcement agencies and courts.
     

9. Cookies policy
SYNTHAINA uses browser cookies for statistical purposes and to ensure the website functions securely. Cookies do not store personal information like your email. Most browsers automatically accept cookies, but you can decline them via our Cookie Banner or your browser settings. For more information about the cookies we use, please see our Cookie Banner settings on the site.

10. Your rights
Your principal rights under data protection law are: (a) The right to access; (b) The right to rectification; (c) The right to erasure ("Right to be Forgotten"); (d) The right to restrict processing; (e) The right to object to processing; (f) The right to data portability; (g) The right to complain to a supervisory authority (Hellenic Data Protection Authority); (h) The right to withdraw consent.
If you wish to exercise any of these rights, please contact us at synthainaai@gmail.com.

11. International transfers
Your personal data may be transferred to, stored at, or processed in other countries (due to Wix's global server infrastructure). However, regardless of where your personal data is transferred, we will protect it in accordance with this Privacy Policy and applicable law (GDPR).

12. Data retention
We shall retain your Personal Data for as long as required for the purposes set forth above (e.g., as long as you are subscribed to the newsletter). You may request that we delete your Personal Data by contacting us. Unless we have a compelling legal interest in retaining your information (e.g., tax laws), it shall be deleted within 30 days of your request.

13. Data Security
SYNTHAINA has taken reasonable technical and operational precautions to protect personal information. However, no transmission of data over the Internet is guaranteed to be completely secure. Any such transfer shall occur at your own risk.

14. Contact information
You may contact us directly concerning any data privacy issue at:
Email: synthainaai@gmail.com
Address: Smirnis 11, Ioannina, Greece

15. Privacy policy changes
SYNTHAINA may revise this Privacy Policy at any time. In case of such change, SYNTHAINA will publish the changes on the Website and update the "Last Updated" date. You should periodically review this Privacy Policy.

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